
Pricing, scheduling & more
Moving FAQ
Straight answers on how we price, protect, and schedule your move.
Pricing & Quotes
How is my move priced?
It depends on whether your move is local or long distance. Local moves are billed hourly for the time actually worked, and that hourly rate is set by how many movers and trucks the job needs. Long-distance moves are usually a flat, binding rate. We do not charge extra for stairs, long carries, or additional stops.
Is my estimate free?
Yes. We give free, no-obligation estimates based on the details you share with us.
Are there any hidden fees?
No. Every rate and fee is spelled out in your moving agreement up front. If the scope of your move changes, just reach out and we will walk you through it.
Do you require a deposit?
For local moves, a deposit of typically $100 to $200 holds your date. Deposits become non-refundable if a move is canceled without at least 5 business days' notice, but life happens, so call the office if plans change and we will work with you. Long-distance terms may differ.
What payment methods do you accept?
For local moves, payment is due in full when the move is done. We take credit and debit cards, Zelle, and cash. We do not accept personal checks, American Express, or Cash App. A 3.5% processing fee applies to card transactions. Long-distance terms may differ.
Scheduling & Timing
How far in advance should I book?
As early as you can, especially in the busy spring and summer season. Booking ahead gives you the best shot at your preferred date.
How long does a typical move take?
It varies with the size of the home, the distance, access, and the services you want. Local moves are billed on the actual hours worked.
Is there a minimum charge for local moves?
Yes. Local moves have a 3-hour minimum plus a standard travel fee.
What if I need to change my move date?
Let us know as soon as you can. Date changes depend on availability and the terms of your agreement.
Do you offer weekend moves?
Yes, weekend moves are available based on scheduling and availability.
What happens if it rains on moving day?
Most moves go ahead in ordinary weather, and our crews take real care to protect your things and your floors. If conditions turn genuinely unsafe, we reserve the right to reschedule and the office will call you promptly to sort it out. Your family's and our crew's safety come first.
Packing & Preparation
Do you offer packing services?
Yes, full and partial packing are both available. Call the office and we will tailor it to what you need.
Do you provide boxes and supplies?
Yes, packing materials can be provided on request.
Will you disassemble and reassemble furniture?
Yes. Our crews handle basic disassembly and reassembly of standard furniture as part of the move.
How should I prepare before movers arrive?
Have items ready to go, clear the walkways, sort out parking or elevator or loading-dock access ahead of time, and label anything fragile.
Protection & What We Move
Are you licensed and insured?
Yes. FLYT Moving & Storage is properly licensed and insured for both local and long-distance moves.
How do you protect my home and belongings?
We use professional equipment, protective materials like stair runners and moving pads, and trained crews to guard your home and your things from the first pad down to the last box.
What if something is damaged during my move?
In the rare case something is damaged, contact the office and our team will help. You can also email sales@flytmoving.com or file a claim on our Claims page.