Frequently asked questions

• Our FLYT movers start a timer when they arrive at your provided address and stop it as soon as they’re done working. You’re only charged the hourly rate by the amount of time you used • A one-time travel fee, equivalent to your hourly rate, will be added to every move. This fee covers the cost of the truck, fuel, and labor for transporting your moving team to and from our warehouse. • Once 30 minutes have elapsed you will be charged for the full hour • After 6 hours of work have elapsed our crews can take a 30 minute break which is included in the final bill • Don't worry, we don't believe in hidden fees, we also DON'T CHARGE any extra fees for mileage, assembly/disassembly, and or stairs.

Although every job is unique, averages from our previous customers are the following: https://static.wixstatic.com/media/undefined Common time delays: • Long distance pathways from door to truck • Limited elevator or stair access • Excess un-packed items • Inclement weather • Excessive clutter throughout job site Tips that will save you time: • Assure clear unobstructed pathways • Reserve elevators and truck parking zones • Limit number of miscellaneous unpacked items • Get rid of items you don't need

• We provide everything including furniture pads, straps, furniture plastic wrap, various dollies and anything else that would be required to get your job done. *Any specific equipment can be provided at the customer's request*

• Yes, our minimum is 3 hours for our crews to be dispatched out to you.

• Yes! FLYT is fully insured authorized to operate. Proof of insurance can be provided on request. DOT NO: 3413348

• Yes, absolutely! Furniture assembly/disassembly is included in all service packages

• The Labor Only rate applies to loading, unloading, or both. It also includes dollies and basic tools for furniture assembly!

• NOPE! We do not charge any additional fees for extra stops to your destination.